Negal Desk enables you to streamline customer service processes, enhance agent performance, and create memorable customer interactions.
A unified help desk system for improved teamwork.
Enhance your daily operations, and impress
customers with your fast assistance.
Engage with your website visitors, the best way to support your customers. It’s much speedier than email and way more effective than phone. Don’t drive your customers away dissatisfied. Now with integrated chatbot from OpenAi / ChatGPT and live language translation for your operators and clients.
You can completely customize it to match your web design. Fully responsive and mobile optimized that's how it should be.
Beautiful and fully responsive with more than 25 permission levels for your operators, you are in charge!
Low volume team? no issues with the interactive Chatbot system. It will act like an agent in your teams absence.
Support Tickets, Chat to Tickets, FAQ, Blog, CMS, Client Management, ChatGPT, Live Language Translation with AI
Never let your customers stranded, with the build in support platform they can contact you anytime and you can answer them easily via your administration panel.
Complete your support website with the included FAQ Database build into Negal Desk. Completely integrated in any way including: search, similar articles, suggested articles and fully search engine optimized
Not just statistics, beautiful and professional statistics. Export to excel, image or CSV at anytime.
Advanced file and image manager, complete file system for chat and ticket attachments.
Unlimited departments or categories client permission and credit based, for Tickets, Chat and FAQ's.
Negal Desk logs everything, logins, purchases, online visitors, locations and you can check them all.
Offer your solution in different languages. Customer can change their language in the operator panel.
Statistics, ratings and feedback everything for each operator you have set.
Negal Desk has been an absolute game-changer for our customer support team. It seamlessly integrates into our website and provides an exceptional help desk and support chat experience for our customers. The user-friendly interface makes it easy for our agents to manage incoming queries, while the customization options allow us to tailor the widget to match our brand perfectly. With Negal Desk, we have seen a significant improvement in response times and customer satisfaction. It truly is the best help desk and support chat widget on the market!
From their efficient help desk to their lightning-fast chat support, they have truly revolutionized the way we handle customer inquiries. With Negal Desk by our side, our customers are always in good hands. Their team is friendly, knowledgeable, and always ready to go the extra mile.
